Frequently Asked Questions
Established in 2001 Steel Beam Theatre is a 501(c)(3) not-for-profit organization located in St. Charles, Illinois, dedicated to delivering high-quality theatrical entertainment, training and arts awareness at an affordable price to the St. Charles community, Tri-Cities area, and Fox Valley.
Steel Beam Box Office Hours
Box Office hours vary. Please call ahead to 630.587.8521 to check availability.
The theatre offers four tiered rows of seats plus two additional sections of comfortable seats with armrests. But don't be worried, because of our intimate space, there literally is not a bad seat in the house.
Main Stage Performances Ticket Prices
Main Stage tickets are affordably priced (see ticket prices here) with special discounts for seniors, students, and groups of 10 or more. Children who are able to walk must have their own seat.
Children's Theatre Performances Ticket Prices
Tickets for children's shows are $10 for all ages.
Ticket Refund Policy
We do not refund non-subscription tickets. If possible, we will exchange both subscription and non-subscription tickets for a remaining performance. Exchange requests must be made at least 24 hours prior to the performance in question.
Steel Beam Theatre is located on the second floor of a historical building at 111. W. Main Street in St. Charles, on the south side of the street.
Entrances are on Main Street (with handicapped access) and from the plaza directly behind the theatre. Click here for an interactive map and directions.
There is a motorized chair lift at the Main Street entrance to the theatre. Feel free to let us know via your ticket order or through a phone call to the box off that you will require assistance for a specific performance date.
Abundant FREE Parking is available all around the theatre location. Street parking is available along Main Street and along the streets to the east, south, and west of the theatre.
Free covered parking is available in the five-story St. Charles city parking deck located behind the theatre on South First St. and Illinois St.
Main stage performance times
Typically Steel Beam main stage performances begin:
Friday and Saturday 8pm
Sunday at 3pm.
From time to time, extra performances can be added for specific productions. These additional performances will be up to date on the site home page as well as the ticket purchase site.
Children's stage performance times
Saturdays 10.30am and 1.00pm
Sundays at 1.00pm.
Are Theatre Groups Welcome?
Special private performances for groups, company outings, or interest groups
They sure are! What better way to celebrate with a group than with a specially arranged performance of a hit theatre production? For groups of 40 or more, and just a bit of advanced notice, Steel Beam will arrange a unique theatre experience during a show's run, either on a week day or off-weekend evening.